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Privacy Policy

Karch Auto Body respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and communication channels.

 

Information We Collect

We may collect personal information, including:

 

  • Contact details: Name, phone number, email address, and mailing address when you fill out forms on our website or contact us directly.

  • Vehicle information: Details about your vehicle for service inquiries or appointments.

  • Payment information: For transactions related to our services.

  • Website usage data: Non-personal information, such as IP address, browser type, and pages visited, collected via cookies and analytics tools.

 

How We Use Your Information

Your information is used to:

 

  • Respond to your inquiries and provide the services you request.

  • Process payments and provide receipts or invoices.

  • Schedule and manage appointments.

  • Improve our website and customer experience.

  • Send service-related updates, offers, or promotions, if you’ve opted in to receive them.

 

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data with:

 

  • Service providers: Third-party vendors that assist in delivering our services (e.g., payment processors).

  • Legal compliance: Authorities or regulatory bodies, if required by law or for safety purposes.

 

Data Security

We implement reasonable security measures to protect your personal information. However, no online transmission or storage system is 100% secure, and we encourage you to contact us if you suspect any issues.

 

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These tools help us analyze traffic and improve website functionality. You can adjust your browser settings to refuse cookies if preferred.

 

Your Choices

You have the right to:

 

  • Access or update your personal information by contacting us.

  • Opt out of promotional emails by following the unsubscribe link provided.

  • Request deletion of your data, where applicable.

 

Contact Us

For questions about this Privacy Policy or how we handle your data, please contact us:

Karch Auto Body

Phone: (814) 238-2886

Email: service@karchauto.com

Address:

827 South Atherton Rear

State College, PA

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