5

I highly recommend this company. I don’t know why less than 4 rating is listed as recommending. The problem is people are reviewing Karch by experiences with a different company a towing company. That is not fair to Karch. The numbers should be much higher. Probably satisfied people forget to comment! Karch employees have always been friendly and helpful. We’ve had several things done. Work done has been very good. Prices in range with others. Not over charging. Today the young lady at desk was incredibly patient and kind with my older friend who was struggling and confused and honestly he was very frustrating to me. I wouldn’t have been surprised if she’d said sorry we can not serve you! But instead she called the man’s insurance company and let us know what we needed to know. His insurance had been canceled. He didn’t believe it and got agitated. She could have just firmly told us to leave but she was so patient and kind. That was incredible customer service. She deserves a raise! 😏

5

I had another good experience with Karch Auto with no issues. I will surely be going back again.

Thank you Duane, we appreciate your business and enjoy the working relationship that we have built over the years.

- Karch Auto
5

Karch is always so honest and aboveboard with their dealings. I've used them multiple times, and they are always efficient, professional, and on top of everything. I highly recommend!

5

5

I have a ‘67 Plymouth that is very special to me. It was my late uncles car and it was one he and I were fixing up together. It needed an oil change and transmission fluid change and not many places would touch it due to its age. Karch Auto gladly allowed me to bring it in and I could not be happier with the service, care, and speed. They treated the vehicle as if it was their own and made sure everything was good to go. The price was a lot less than I budgeted for and a lot less than other places qouted me so overall, I will continue to use Karch Auto for repairs and maintence for not only the plymouth, but all my vehicles in the future!

5

Was pleasantly surprised by the service and the price for that service. Killer combination. I'll be back.

1

I would give no stars, but not an option. This review is regarding Walk's Towing...another part of their business. I cannot speak to Karch, but because of their association (they claim they are different but have the same phone number), I would NEVER trust them with my car. My daughter's vehicle was towed from her apartment building. They unnecessarily(she has front wheel drive and no one was parking spots in front of her) used a dolly which allowed them to charge and extra $50. On her receipt, the tow driver colored in her whole car to indicate damage so that they would not be liable for any damage. When we called to ask manager if the apartment building gets money for this, he evaded the question. They are parasites taking advantage of college students. They made $295 for 10-15 min of work-$1200/hr. Their garage is 1 mile away from apartment. This is EASY money for them and they are like vultures waiting for the opportunity to sweep in and take vehicles.

Good afternoon, you are correct we use 1 number to reach both Karch Auto and walks towing. After that there is a person to direct you to the right department, same as if you called Walmart and asked to speak to someone in sporting goods. If you would like to leave a review for walks towing specifically, please see walkstowing.com and there you can leave a review. After that if you could remove your review from Karch auto that would be great. Thanks in advance.

- Karch Auto
5

5

5

I have been using Karch Auto since 2016 and I only use them and refer all friends and family to them for basic maintenance or repairs, major or minor. My children drive my cars and I trust them enough with my most precious children. They have always looked for the best quality products for the best price. They are not just my service people, they are my friends. You will feel the same once you use them. Thank You Very Much to All at Karch, Bill