Reviews

Karch inspected my vehicle for registration purposes when I moved from NJ recently. They were honest, accurate and fair, unlike many other shops that use the inspection requirement to sell you vehicle repairs you do not need.Following inspection, my windshield glass needed replacement. Karch reprinted inspection and emission stickers for a fair price, a quick appointment and friendly, knowledgeable staff. I don’t often need repairs on my Jeep, but when I do, I choose Karch.

Karch Auto has been incredibly helpful with my most recent car troubles and inspections. They do a nice job of explaining the issues and finding budget friendly solutions. They’re also great about finding a way to fit your car into their schedule in a way that works with your schedule too.

Horrible experience. I would strongly recommend avoiding this auto repair shop. My car was kept at this shop for one and a half years while waiting for repairs. Throughout that time, I was repeatedly told that parts were unavailable or on backorder. Unfortunately, the problems didn’t end when I finally got my car back. 1. Questionable repair quality: The $12,000 repair estimate included a motor mount replacement. However, during my first service inspection at another shop, just two months and fewer than 1,000 miles after getting my car back, the motor mount was found to be completely broken. I had to file a supplemental insurance claim to have it repaired elsewhere. 2. Serious electrical issues after the repair: Immediately after getting my car back, I began experiencing electrical problems that had never occurred before. During a nighttime drive, my headlights and instrument cluster suddenly went completely dark while the engine continued running. The problem only resolved after restarting the car. The instrument cluster also frequently fails to respond correctly to display settings. Despite multiple dealership inspections, the cause remains unidentified. After waiting 18 months for repairs, I received a car with unresolved problems, including a potentially dangerous electrical failure. I cannot definitively establish whether the electrical issues were caused by this shop’s work, but they began immediately after I got my car back. Based on my experience, I would not trust this shop with my vehicle again.

My son is a PSU student and his car was towed here after breaking down. The communication was great, they were super helpful, fixed it all up and for a reasonable price! Thank you!

Absolutely Legendary Service

Great communication and bumped me up on their schedule when someone cancelled! Would recommend choosing Karch Auto!!

Excellent and friendly service. Rob even waited 15 minutes after they closed for me to walk to Karch from campus and pick up my car. Really appreciate their customer-focused approach to all they do. Looking forward to seeing them again.

Karch Auto got me all fixed up and back on the road. They keep me updated as the work went along and let me know costs up front. Great working with them

Came in to get an emissions and safety inspection. Everything from getting scheduled and the inspection itself was great. Staff is super friendly and helpful!