1

Total waste of time, they don't seem to care about customers at all.

Good morning Michael, I am sorry to hear about the negative experience that you encountered. I am the Service manager here at Karch auto, if you had an issue with our collision center or service center I am all ears to hear about what happened as I would like to get a better understanding of what transpired to cause this negative experience. If by some chance this is in regards to an issue with Walks Towing then there is a separate website to leave reviews for them as while we operate out of the same facility, the companies are separate. You can contact me by phone at 814-238-2886 Monday through Friday 9-5 or by email at [email protected]. I look forward to hearing from you.

- Karch Auto
5

Great work, professionally done, in a timely manner. Thank you so much!

5

I greatly appreciate your detailed diagnosis of my car, and the prompt resolving of the problems. i especially appreciate your detailed voice mail, explaining all that you did and why you did it. Thank you.

5

10/10 customer service and experience, despite my holiday plans being completely derailed. Thank you Karch Auto for giving me peace of mind knowing my car is in good hands.

5

Thorough diagnostics and attention to detail.

5

After replacing my clutch and many other parts I was unable to get my clutch bled out properly. I called Karch auto and they got my truck in the shop in 3 days time and it was working 100% again when they called me to pick it up. Super nice and friendly staff who took the time to get my truck back on the road. I highly recommend giving them a call next time you need work done!

5

The staff at Karch are very friendly and helpful. It is easy to schedule an appointment and they send you appropriate reminders as well. They explain all the work that needs to be done before they actually do the work so you have no unexpected repair surprises. And they keep you apprised of the work as it is being done, letting you know if there are any delays because of needing to order parts, etc.

5

Guys did pretty good job as far as I can tell, had discounts for PSU and AAA as well

5

Guys did pretty good job as far as I can tell, had discounts for PSU and AAA as well

5

Very nice, very helpful. Fast and efficient. Patience and clarity when you ask questions.