I would give no stars, but not an option. This review is regarding Walk's Towing...another part of their business. I cannot speak to Karch, but because of their association (they claim they are different but have the same phone number), I would NEVER trust them with my car. My daughter's vehicle was towed from her apartment building. They unnecessarily(she has front wheel drive and no one was parking spots in front of her) used a dolly which allowed them to charge and extra $50. On her receipt, the tow driver colored in her whole car to indicate damage so that they would not be liable for any damage. When we called to ask manager if the apartment building gets money for this, he evaded the question. They are parasites taking advantage of college students. They made $295 for 10-15 min of work-$1200/hr. Their garage is 1 mile away from apartment. This is EASY money for them and they are like vultures waiting for the opportunity to sweep in and take vehicles.
Good afternoon, you are correct we use 1 number to reach both Karch Auto and walks towing. After that there is a person to direct you to the right department, same as if you called Walmart and asked to speak to someone in sporting goods. If you would like to leave a review for walks towing specifically, please see walkstowing.com and there you can leave a review. After that if you could remove your review from Karch auto that would be great. Thanks in advance.
- Karch Auto