1

I would give no stars, but not an option. This review is regarding Walk's Towing...another part of their business. I cannot speak to Karch, but because of their association (they claim they are different but have the same phone number), I would NEVER trust them with my car. My daughter's vehicle was towed from her apartment building. They unnecessarily(she has front wheel drive and no one was parking spots in front of her) used a dolly which allowed them to charge and extra $50. On her receipt, the tow driver colored in her whole car to indicate damage so that they would not be liable for any damage. When we called to ask manager if the apartment building gets money for this, he evaded the question. They are parasites taking advantage of college students. They made $295 for 10-15 min of work-$1200/hr. Their garage is 1 mile away from apartment. This is EASY money for them and they are like vultures waiting for the opportunity to sweep in and take vehicles.

Good afternoon, you are correct we use 1 number to reach both Karch Auto and walks towing. After that there is a person to direct you to the right department, same as if you called Walmart and asked to speak to someone in sporting goods. If you would like to leave a review for walks towing specifically, please see walkstowing.com and there you can leave a review. After that if you could remove your review from Karch auto that would be great. Thanks in advance.

- Karch Auto
5

5

5

I have been using Karch Auto since 2016 and I only use them and refer all friends and family to them for basic maintenance or repairs, major or minor. My children drive my cars and I trust them enough with my most precious children. They have always looked for the best quality products for the best price. They are not just my service people, they are my friends. You will feel the same once you use them. Thank You Very Much to All at Karch, Bill

1

Poor customer service. Would not recommend, caused damage to car. Shady business. Stay away.

Good afternoon, if this is a review intended for Walks Towing, please see walkstowing.com. This is not walks towing, if by chance your vehicle was at the Karch Auto service department please reach out to me, if your vehicle was damaged while in service with us we would be more than happy to correct this issue for you. Please reach out to us at 814-238-2886

- Karch Auto
5

Karch knows what they are doing! They always do quality work, with quick, knowledgeable service. Fair pricing and friendly. I’ve been taking my vehicles there for years and will continue to go and refer everyone I know. Karch is AMAZING!!!!

1

5

5

They got me in quickly. They are so great to work with. I’ve been using Karch for years, couldn’t be happier with their work. It’s a great experience that they know me when I walk in.

1