I had an excellent experience at Karch Auto. My auto was repaired quickly and it looks excellent. Friends and Family made remarks about how good the car looks following repair. The service was more than excellent. I received timely emails in regards to the progress of the repair while the car was in the shop. This helped me to be able to arrange my schedule and know when the car would be ready to be picked up. The paperwork went very smoothly. They completed it for me. The staff at Karch Auto was extremely friendly, courteous and caring. I would highly recommend Karch Auto.