5

Friendly and trustworthy service - support your independent local mechanics!

5

Very quick and good service. Personnel were very nice and easy to talk to.

5

Service was quick and fair. They don't try to make up things that are wrong just so they can charge you for them. I trust them to be fair and honest and they always are.

5

The staff is very professional and knowledgeable and very attentive to their customers. They do excellent work. Would recommend to anyone

5

Great, quick, affordable service.

5

Very professional. Totally ysatisfied

5

Every time I bring my classic Jeep to Karch Auto for repairs I know that they can be trusted to diagnose the problem(s) and offer sound technical advice on the best approach to fix the problem. From simple battery replacement to complex engine and system leaks they can tackle any problem. Tanner represents the talented team of technicians at the highest level of professionalism, taking time to explain in detail the issues and solutions. I wish every business treated their customers the way Tanner, Jeff, and all of Karch professionals treat me; the world would be a better place!

5

1

Check your vehicle that all your repairs were made prior to leaving the lot! I took my car in to get a dent fixed on the back bumper and paint scratches fixed on the other side. After 5 days of having my car they called to say it was ready, but the scratches were still there. No one from the body shop was there Friday afternoon so I had to leave my car there over the weekend and wait until Monday morning to talk to someone. Luckily they were able to get the scratches completed and I got my car Monday, but disappointed that what was quoted to me was not complete on the first go around. Also advertised a free oil change but did not "apply" to my services because it was all with the body shop instead of the service area....

Thank you for taking the time to leave a review for our facility, we do appreciate your feedback as we continue to strive to be the best at what we do. I am sorry and do apologize for any inconvenience's that we may have caused you, I am glad to hear that everything was eventually completed for you, we will definitely make adjustments to our service procedures so that this will hopefully never happen again. As far as the oil change special, yes we do offer that special for work being done in the Karch Auto mechanical service department along with many other specials, however given the circumstances I would be more than happy to perform a free oil change for you for the inconveniences that you experienced with the collision center as a courtesy to you. If you would like to redeem that please email me at [email protected] Thanks again and have a great day!

- Karch Auto
5

Got stranded in State College after an encounter with a curb damaged two tires. Appreciated Karch being able to do the repair on short notice, sticking exactly to the quoted price, and providing other helpful feedback about the condition of the car!