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Good afternoon Courtney, your opinion of our facility is very important to us. It appears that you are not satisfied with a recent visit to either our body shop or service department. If you could provide us some more information as to what transpired, I can look into the matter for you and do everything I can to rectify what went wrong, as customer service is very important to us. At this time neither our service department or collision center has any records of work being performed for a customer by the name of Courtney Shaffer? If this review is in reference to Walks Towing, they do have their own website to which you can leave a review for them. Even though Karch Auto and Walks Towing operate out of the same address, we are separate entities. I look forward to receiving your response. Have a great day.

- Karch Auto
5

Service is always prompt and thorough

5

I'm very pleased with how my car turned out. My 9 yr old car looks like new again.

5

Great, speedy and professional services!

5

Perfect job!

5

Fast. Efficient. No bullshit.

5

After a roadside tow, Karch got our vehicle diagnosed the first day they were open. We had an accurate estimate on both time and expense, and were given options to correct the problem. 100% satisfied with the service we received.

5

Always reliable, professional and fair. I would not take a vehicle anywhere else.

5

Always great service with knowledgeable and friendly staff! My 'go to' auto care shop for all our vehicles.