Good afternoon Courtney, your opinion of our facility is very important to us. It appears that you are not satisfied with a recent visit to either our body shop or service department. If you could provide us some more information as to what transpired, I can look into the matter for you and do everything I can to rectify what went wrong, as customer service is very important to us. At this time neither our service department or collision center has any records of work being performed for a customer by the name of Courtney Shaffer? If this review is in reference to Walks Towing, they do have their own website to which you can leave a review for them. Even though Karch Auto and Walks Towing operate out of the same address, we are separate entities. I look forward to receiving your response. Have a great day.
- Karch Auto