1

Worst bodyshop ever. Staffs are all rude and full of bad words. They left scratches on my car, and don’t want to be responsible for it. I’m tired to argue more, just don’t go there.

5

Great customer service. Honest technitians and great work.

5

I’ve done regular maintenance for more than four years - always good service and reasonable cost. Recently I’ve also done car body work after intensive search for cost in all shops around - to my surprise I haven’t got a better deal than in Karchauto, for which it was a new just advertised service. Thank you very much for keeping alive my 20-years old Toyota Camry!

1

I contacted them to get an estimate for an engine part replacement. They said they will be able to do it and took down all the details the first time. I call them twice again and they said they will give me the details the same day. It has been more than a week from my first call now and I have had no response. I hope they will be able to serve customers in a more timely manner. I wish them good luck.

Emanuel, I deeply apologize that you did not receive your estimatie, I did find an estimate in the system for a 2011 honda for timing chains. If that is the estimate you were inquiring then it appears that the estimate was completed for you, I just don't have a good answer why you did not receive a call back. Again for that I apologize, and if you would still like that estimate, please give us a call this week, just in case the phone number that was taken was written down incorrectly. Thanks for your input and have a great week!

- Karch Auto
5

This place has always given me the best service without trying to push a ton of extras down my throat. Highly reccomend for an honest inspection and repairs.

5

New tires and my car is running great!

5

Friendly and honest service, reasonably priced.

5

Very easy to set up an appointment and get my car serviced.

1

This guys R racists and takes ur car if the owner looks like an asian. They need money so they just take cars and charges for no reason. No matter what who says even what who seen the moment say its not fair they wine their soul to get at least amount of benfits they could. They r demons in state college I hope nonone goes to their office to take care about their cars . Moreove, they have thier own towing systems and they tries to tow all the car in this location no matter what who says if they need benefits they will take ur car be careful and I dont want them take one star it worth none. If ur an asian especially be careful. Buy expensive car to stay alive from walks towing and this auto place plz be careful!!!

Good morning, thank you for making your concerns known. I am uncertain if your concerns are in regards to a situation with Walks Towing or Karch Automotive, while the two companies share the same building portions of the location, they are seperate entities all together. If your concerns are with Walks towing, they have their own website for you to leave review at. If this is a service or collision center concern, if you could reach out to us, or even be a little more specific as to what happened we appreciate it. Thank you and have a great day.

- Karch Auto
1

Advice: do not take your car here. In my experience, they always end up finding "new problems" -- fake, in my experience-- in your car that will cost you at least 800 bucks. The last time I said no to their "fixing the car" proposal and I took it to another place. They told me this problem did not exist, and that several other customers had the same experience with them.

Charley, thanks for taking the time to leave a review. Was wondering if you could let us know what the previous old recommendations were and what the new problems were that were found on your vehicle. our technicians are instructed to notify our customers if there is something found that is or could create an issue for you. Normally we would think that this is a good thing and that a customer would want to know if there was something going on with their vehicle that they were unaware of. I look forward to your response. Thanks and have a great day.

- Karch Auto