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2

My experience with Karch Auto/Walks Towing was overwhelmingly negative. Unknowledgeable staff, questionable behavior, and opaque charges sum up my experience. This alone may be forgivable, but the pain point here is the predatory towing practices that are exercised on a frequent basis. Towing from private lots is a tough gig, but to have spotters waiting to tow students cars is a step beyond reason. There are far better auto shops that run their business with integrity. Do not support a business profiting off of a cash strapped, captive student population.

Ree Vuair, i am sorry about the negative experience you had with walks towing, unfortunately there is nothing that Karch auto can do for you in regards to a walks towing situation, yes Karch and walks are owned by the same owner, however it sounds like your dispute is with walks towing, if you could kindly direct your review to the walks towing website, it would be greatly appreciated. Thank you and have a great day.

- Karch Auto
5

Service is exceptional. They take the time to actually investigate, think through, and identify problems, rather than simply read off an error code and try to sell you repair work that may or may not fix the problem. They also make an effort to communicate when parts arrive and expected schedule in order to minimize inconvenience dropping off and picking up vehicle.

5

Quick and good service.

Thanks so much for the review Julien!

- Karch Auto
5

Great service, great people. Very friendly and curious. Fast and quality work. Definitely recommended.

Hi Thomas, thanks for the review! Please let us know if you need any services in the future!

- Karch Auto
5

Always great service!

Thanks a lot Pam, we are thrilled you enjoy our service!

- Karch Auto
1

Anyone connected with Walk's towing should be run out of business. They are predatory and unwilling to work with college kids who are putting themselves through school. I need my car to make money and they weren't willing to listen to anything I had to say. Very rude, and if I had the money would have a lawsuit against them.

5

My first experience at Karch Auto was excellent. I called late on a Friday of a holiday weekend with a screw in my tire. They were able to get me in, plug my tire and I was on my way home in 30 minutes! Excellent customer service. Thanks Karch Auto!

5

Karch Auto consistently goes above and beyond to provide great service. We have worked with them for fifteen years and have been very pleased.

5

Karch Auto consistently goes above and beyond to provide great service. We have worked with them for fifteen years and have been very pleased.

5

Always on time, decent pricing and super service. My JEEP loves them.

Hi Kitty, Thanks so much for your review! We are thrilled that we could meet your expectations! Please reach out to us for any other services you may need to be done in the future!

- Karch Auto