I would like to thank the service departmemt for caring for my daughters car. Its hard to find honest and competent techs out there. I know. I am a master tech myself and 4 hrs away from my daughters college. The communication was good , repairs done right, and they were very professional. I sleep well knowing they are there for us. The price was very reasonable for an electrical problem that was caused by an animal chewing on thing we think! Everyone should think about how complicated cars are and have some patience. Its not an exact science sometimes and shops get busy. If they are busy then they are doing their jobs. Squeezing in a customer happens. How would u feel if they turned away your mother or kids because they just didnt habe time. If people would think about others more the world would be a happier place. I am happy with Karch Auto and if any of thier customers and family were stuck near Philadelphia id be there for them. I have never met the crew but will soon to thank them in person! Accolades to them all. Napa Auto Cares look out for each other ! Thanks from Michael Thomas and Mac and Sam Auto Repair in Aldan Pa!