1

ABSOLUTELY HORRIBLE CUSTOMER SERVICE. The people from this place are the rudest I have ever seen. They gave me a wrong parking ticket and when I went to dispute it they wouldn’t even listen to me. They literally said “i don’t care you’re paying for it”. You should be ashamed that you make your money by exploiting broke college students. The worse part is that they were so rude for no reason. I really wouldn’t take my car there if I were you as I am sure you will not be met with basic courtesy.

1

This business, originally Walk's, is still running its shady practices that had been sued by the Attorney General's office some time ago. Today I got a $20 ticket for overstaying a meter they control by 3 minutes and was charged $2.5 processing fee on top of the $20, even thought it was the only way I can pay! They deleted their original listing here, and renamed their business to Kirsh. Avoid them for any work, etc.

Dear Ali, Walks is still the towing company. They also have their own website for reviews. You are leaving a review to the wrong company. Karch auto is specifically and auto repair, collision and sales company. We have no direct affiliation to Walks other than that we share the location. We would appreciate it if you could remove your review and find Walks Towing's website.

- Karch Auto
1

My friend’s car was hit by the stuffs. They didn’t notice my friend and only left a note and then leave. Moreover, they had an attitude and didn’t want to fully pay for him. I don’t recommend its company.

5

Great service and fair pricing!!

5

This facility takes care of my vehicle as if it was their own. They resolved my main concern and were also thorough enough to bring possible upcoming problems to my attention. They even showed me pictures of the problem areas which made me feel like they were not just trying to recommend unnecessary repairs. I would highly recommend and will definitely go back again.

5

Great service, the entire experience went smooth as glass. Scheduling, Drop Off, the Repair and Pickup all were easy. Sara kept us in the loop every step of the way, and pricing was great. This was our first visit, I highly recommend taking your vehicle here and will bring my Jeep back when it needs additional service.

5

As usual, professional, fast, and fair.

5

Always fast, friendly service!

5

Always good to connect with the staff at Karch Auto. I brought my vehicle in for an oil change and was in and out within 30 minutes or so, even on a snowy winter day.

1

My PSU student took his older car to be inspected and was given an estimate of $3,100+ We brought the car to our local, trusted mechanic and the car only needed about $350 worth of work and we were told the majority of items on their list were complete bogus! Stay away - completely untrustworthy!!!

Good day Susan, we are sorry to hear that you are not satisfied with your most recent visit. I did review all the items that the technician stated failed for inspection and find no fault in his findings. You have 3 loose suspension/steering components (per pa, all suspension and steering components must be in safe operating condition) a tire that has the belts broken which could lead to a tire blowout, brake pads that are separating and other components in the brake system that are not operating as originally intended, and the rockers are rusted through in two locations which are considered by pa as part of the integral framework on a unibody car. While my personal opinion is that you would never be unsafe in your vehicle due to the rusted rockers at this time, we are bound by the guidelines of pa and this is what they are telling us to reject. If your mechanic decides to overlook these things then it is his prerogative and his license at risk if he chooses to do that, as well as to potentially put you in a position that you could be driving an unsafe vehicle. Here at Karch Auto we would rather have someone unhappy about the bill, rather than to put them in a position of being unsafe on the road. If you would have any further questions or concerns please feel free to reach out to us. We hope you have a great New Year and are safe.

- Karch Auto