My vehicle was towed to this auto repair shop after a collision, but they kept my car for 6 months, giving me periodic excuses about being short-staffed and not ordering the right parts. My car was sent there in December, and I received it in June. I am not familiar with how long this process takes, but 6 months sounds like enough time to build a whole new car, speak less of fix one. I purchased the car for 11k but I was charged $12k (limited insurance) at the end of the 6 month wait.